Privacy Policy

Last updated: [Insert Date] — This placeholder date should be updated whenever this policy is revised.

1. Introduction

Tide Sparrows ("we", "us", or "our") provides AI-driven data analysis and decision-support tools for gig-economy earners and retail investors. We are committed to protecting the privacy and security of the individuals who interact with our website and services ("Services"). This Privacy Policy sets out how we collect, use, disclose, and safeguard your information when you visit our website or use our Services. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our Services:

• 01 Account and contact information: such as your name, email address, and phone number, provided when you register, submit an enquiry, or contact us directly.
• 02 Usage and portfolio data: information you input or generate while using our platform, including data entered for analysis, preferences, and configuration settings.
• 03 Technical data: IP address, browser type and version, device identifiers, operating system, referral source, and other diagnostic data collected automatically through cookies and similar technologies.
• 04 Communications: records of correspondence, support requests, and feedback you provide to us.

3. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• 01 Providing, operating, maintaining, and improving our Services and underlying analytical models.
• 02 Responding to enquiries, support requests, and other communications you send to us.
• 03 Monitoring usage patterns to detect, prevent, and address technical issues, fraud, or misuse.
• 04 Sending administrative information, updates, and, where you have consented, marketing communications.
• 05 Complying with applicable legal obligations and enforcing our Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our Services, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time by contacting us using the details on our Contact page.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and understand how visitors interact with our Services. You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Services may not function properly without them. Where required by law, we will request your consent before placing non-essential cookies.

6. Sharing and Disclosure of Information

We do not sell your personal information. We may share information with:

• 01 Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations.
• 02 Legal and regulatory authorities: where required to comply with applicable law, regulation, legal process, or governmental request.
• 03 Business transfers: in connection with a merger, acquisition, reorganisation, or sale of assets, subject to confidentiality arrangements.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. Where such transfers occur, we take steps intended to ensure that appropriate safeguards are in place, consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• 01 Request access to the personal information we hold about you.
• 02 Request correction of inaccurate or incomplete information.
• 03 Request deletion of your personal information, subject to legal and contractual limitations.
• 04 Object to or request restriction of certain processing activities.
• 05 Request a copy of your information in a portable format, where applicable.
• 06 Withdraw consent previously given, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete such information.

12. Third-Party Links

Our website and Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the date of the most recent revision at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please get in touch via our Contact page.